Privacy Policy

What You Need to Know - effective 03/01/2025

Brave Knight Cleaning (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business—whether online, by phone, or in person.

Info we collect:

We may collect the following types of information from you:

Contact Information – Name, phone number, email address, mailing address.
Service Details – Property location, cleaning needs, scheduling preferences.
Payment Information – If applicable, for services rendered (note: we do not store credit card numbers).
Communications – Emails, text messages, voicemails, or feedback you provide.
Website & Social Media Usage – Limited information from visits to our website or Facebook page, such as page views or interactions (collected via cookies or analytics tools, if used).

How we use your info:

We use your information to:

Schedule and deliver cleaning services
Communicate about quotes, appointments, and service updates
Send invoices, receipts, or other payment-related information
Respond to inquiries or service requests
Improve customer service and business operations
Share occasional updates, promotions, or satisfaction surveys (you can opt out at any time)

How we protect your info:

We take reasonable precautions to protect your personal information. We do not sell or share your data with third-party marketers. Information is stored securely and only accessed by authorized personnel for business purposes.

Sharing info:

We may share limited information with:

Payment processors for invoicing or electronic payments
Service partners or contractors only when necessary to complete work (and only with your knowledge)
Law enforcement or regulatory authorities if legally required

We will never sell your information to outside parties.

Your choices and rights:

You have the right to:

Request access to the personal information we hold about you
Ask us to correct or delete your information
Opt out of receiving marketing communications

To make a request, please contact us at:
📧 jcrawford@braveknightcleaning.com
📞 (252) 999-0097

Updates to this policy:

We may occasionally update this policy. If we make significant changes, we will notify customers via email or by posting the updated policy on our website or social media page.

Contact us:

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Jeremy Crawford, Owner

Brave Knight Cleaning
📧 jcrawford@braveknightcleaning.com
📞 (252) 999-0097